Task ID-009474 - #5361 - posted - resolved Subject: Issue regarding front-facing camera option in flutter application Issue: We have encountered with the front-facing camera option in our Flutter application. Upon clicking the camera option, it prompts a "camera not found" message. We have explored the hybrid option in a regular setting, and the feature is available; however, in our Flutter application, it seems to be unavailable. Solution: The concern has been resolved in latest patch Axpert web 11.2.1.0_release31. For further clarification, refer to the release notes. Task ID-009475 - #5362 - posted - replied Subject: Logout message display issue in application Issue: Experiencing an issue with the logout message in our application. Specifically, the message "(You have successfully Logged Out)" is not being displayed as intended. Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release. Task ID-009468 - #5356 - posted - replied Subject: Application Error: Unable to initiate transactions on mobile application Issue: Upon successful sign-in, the main page opens seamlessly, but users encounter a server error when attempting to open any Tstructs. This error is hindering the initiation of new transactions, and the specific error message is: "Unable to cast object of type 'System.String' to type 'System.Collections.Generic.List'." Observation: clearing the cache on both the server and user tablets. Additionally, we have ensured a change in internet connectivity. However, the error persists exclusively in the mobile application. Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009473 - #5359 - posted - replied Subject: Request for clear cache feature in hybrid application Issue: We have observed a challenge with our hybrid application on end-user tablets, where the temporary memory (cache) accumulates significantly, reaching 25-50 MB after 1 to 2 hours of usage. This accumulation is leading to occasional application hang or freezing issues.We kindly request the implementation of a clear cache option within the application. This would allow users to manage the cache without the need for manual intervention Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009479 - #5377 - posted - resolved Subject: Challenge with removing save() script from Tstruct in web environment Issue: While attempting to remove the save() script from a Tstruct. When trying to perform this action without associating it with any event, it becomes impossible to select the NULL option or simply remove it from the event. As a result, the only available options seem to be either deleting the script or creating a new one. Steps to reproduce: Login to Developer. Create a save() script and associate it with the "On Approve" event in any Tstruct. Save the Tstruct. The NULL option is accessible in the desktop environment but is unavailable in the web environment. Solution: The reported issue is being closed as per the customer's request. Task ID-009556 - #5490 - posted - replied Subject: Discrepancy in widget publishing behavior Issue: We have noticed a variation in widget publishing behavior between PostgreSQL and Oracle databases in the 10.9 web environment. Specifically, in PostgreSQL, when a widget is published, it generates a distinct Homepage folder dedicated to that widget. Consequently, the widgets are exclusively visible within their respective folders.In the Oracle database, widgets are correctly displayed within the default Home folder itself. How we can ensure consistent widget visibility behavior between PostgreSQL and Oracle databases in the 10.9 web environment? Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009555 - #5503 - posted - resolved Subject: Issue saving arrange menu in developer site after folder creation Issue: Experiencing an issue in the Developer site after creating a new folder in a schema upgraded from 10.8 to 11. Specifically, when attempting to save the arrange menu, we encounter an error message: "ORA-01427: single-row subquery returns more than one row." This issue is observed in an Oracle database. Solution: The concern has been resolved in latest patch release. For further clarification, refer to the release notes. ticket wasn't raised to the product team but requested unni for an uppdate - #5595 - posted - resolved Subject:Unable to connect to Redis in 10.9 with R21 (Sanzi China) Issue: Encountering an issue in Sanzi China, where 10.9 with R21 is being utilized. While Redis functions properly through the command line, attempting to list keys through the in-memory database on the web results in an "unable to connect" error. But, we can successfully clear the keys using the same option, despite the error persisting. Solution: The concern has been resolved in latest patch release. For further clarification, refer to the release notes. Task ID-009629 - #5607 - posted - resolved Subject: Cancel Remarks Not Displaying During Transaction Cancellation Issue: Have identified an issue within the application where the Cancel Remarks textbox fails to appear when canceling a transaction. The steps to reproduce the problem are as follows: 1. Log in to the application. 2. Search for Stock Addition. 3. Load the transaction from the list view (Cancel = F). 4. Click on the 9dots and then click the Cancel button. Despite successfully canceling the transaction, the Cancel Remarks textbox does not appear as expected. Solution: The concern has been resolved in latest patch Axpert Web 11.1.1.0_release17. For further clarification, refer to the release notes. Task ID-009634 - #5609 - posted - replied Subject: Incorrect Image Appears for User L0153 in Employee Info Screen Issue: An issue in the application where the image associated with the username "L0153" is unexpectedly popping up when attempting to load the CRP.jpg file for user L0183. This problem is specific to the CRP.jpg format and does not occur with other filenames. To reproduce the issue: 1. Log in to the application. 2. Navigate to the Employee Info screen. 3. Search for the employee with the username "L0153" and load the data. 4. Click on the Attachments tab and select the CRP.jpg file. The incorrect image appears instead of the expected CRP.jpg file. Solution:The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Task ID-009766 - #5658 - posted Subject: Issue with the List View functionality Issue: Issue with the List View functionality in both Agreement and Blanket PO Structures. The issue arises when saving the structure in the Developer tool. Here are the steps to reproduce the issue: 1. Log in to the application. 2. Search for Agreement and click on List View (records will load). 3. Log in to Developer, search for Agreement, and save the screen. 4. Return to the web application, search for Agreement, and attempt to click List View. The observed issue is an alert being displayed. The same problem is replicating in blanket PO structures as well. Solution: The concern has been resolved in latest patch AW 11.1.1.0_release16. For further clarification, refer to the release notes. Task ID-009686 - #5697 - posted - replied Subject: Issue in "iview" Report: empty parameters for "from date" and "to date" Issue: Encountered an issue related to the SQL post functionality, which seems to be functioning correctly in the "tsruct" form but behaves unexpectedly in the "iview" report. Upon reviewing the log file, it has come to our attention that the parameters for the "from date" and "to date" fields are appearing empty, despite being supplied with the necessary parameters. Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009800 - #5742 - posted - resolved Subject: Issue with 'Calculate' mode after axpert conversion Issue: After the conversion from desktop to Axpert developer, where the 'Calculate' mode of entry is not being selected in all transactions. It's important to note that even after performing the 'Go Online' conversion, the mode of entry for the 'Calculate' option is not visible for all calculate fields in transactions. Solution: The concern has been resolved in latest exe of axpmanager 11.0.For further clarification, refer to the release notes. Task ID-009799 - #5838 - posted - replied Subject: Request to Enable File Attachment in Desktop Version Issue: Seeking to enable file attachment functionality in the desktop version, specifically for the following files: AxpFilePath AxpFile Currently, this feature is available in the web version; however, Given that Trade Plus operates as a hybrid with both web and desktop versions, we kindly request the incorporation of this file attachment capability in the desktop version as well. Axpert version :10.9 Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Task ID-009794 - #5849 - posted Subject: Issue with smart view configuration in SQL server DB Encountered an issue with smart view configuration in the SQL server database.When we create a view filter, it is saved initially; however, upon clearing the Redis cache, the filter disappears. Additionally, when attempting to create a view in a report with parameters, it does not save. Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009801 - #5855 - posted Subject: Authentication issue in defined mail workflow Issue: We have configured a workflow through email, aiming to eliminate the need for authentication during approval or review. Despite unchecking the "Requires Authentication" checkbox, the system continues to prompt for login credentials. Axpert Version: 11.1 Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009838 - #5914 - posted Subject: User Login Issue After Deactivation in Axpert Manager Issue: Even after setting a user's status to inactive (active: false), they can still export or import data in both Axpert Manager versions 10.9 and 11.2. The expectation is that once a user is marked as inactive, they should not be able to log in to Axpert Manager. Solution: Validate user based on active/inactive status. Changes made: Added check for 'active' column before validation Task ID-009907 - #5976 - posted Subject: Issue with Alert Message in Web 11.2.1 Issue in Web version 11.2.1: when clicking a hyperlink in cards to open Tstruct, navigating back to the home page, and subsequently clicking the same or another hyperlink, the expected error alert "You have unsaved data. Do you want to proceed?" is not displaying as anticipated. Solution: Ensure that the client has correctly applied the patches and adhered to the patch application instructions. If the issue persists, investigate whether any customizations have been made at the code level on the client's side. Task ID-009876 - #5979 - posted Subject: User Role Assignment Issues on Home Page Issue: Currently, we have identified certain anomalies related to user roles in your system. Specifically: User L0189 encounters issues when assigned both Staff and Crew Leader roles, resulting in an empty home page with no displayed cards. However, removing the Crew Leader role resolves this problem. User L0106, assigned Staff, Time Sheet Entry, and SHIFT CONTROLLER roles, experiences no issues; the home page functions correctly, displaying all cards as expected. User L0148, assigned Electrical Technician and Staff roles, faces a similar problem with an empty home page and no displayed cards. Axpert version : 11.1 web Solution:The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Task ID-009919 - #6021 - posted Subject: Inquiry Regarding Discount Option Functionality Issue: Observed a behavior in the system wherein if the cursor is on any item detail row with filled item details, the discount option becomes disabled. Notably, the discount option is only enabled when the cursor is on the last empty row. Could you please provide clarification on this behavior and confirm if it is expected functionality? Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009978 - #6098 - posted Subject: Issue with Hiding 'New' Button in Tstruct - Axpert 11.2.1 Issue: Currently encountering an issue in Axpert 11.2.1 where the 'New' button in Tstruct is not being hidden through Action. Specifically, we have a scenario where a user role should only have visibility to data without the ability to create new transactions or view existing records. While other components such as ListView, Discard, and Save are hiding correctly based on conditions, the 'New' button remains visible. Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-009990 - #6120 Subject: Resolution Needed for Invalid Selection Error in Item Details Issue: Currently facing an issue where an error of "invalid selection" occurs upon clicking the plus or minus button in the item details section. We kindly request your assistance in resolving the issue. Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-010128 - #6176 Subject: Notification Display Issue in Workflow Process Issue: A concern in the workflow process where, when a request is sent to more than one person simultaneously, the notification only displays the employee ID without the corresponding nickname. However, if the request is sent to a single person, the notification appears correctly. Could you please investigate and address this issue to ensure that notifications for multiple recipients display both the employee ID and nickname? Solution: The reported issue is currently being addressed by the product team. Can expect the fix as part of the release. Task ID-010130 - #6258 Subject: Reporting and Hyperlink Issues Issue: The Kannada Language Fastreport on the web is not functioning correctly; captions appear empty. Please refer to the attached file for details. In certain tstructs, the List View Hyperlink is not working as expected. Solution: For fastreport issue, as long as the Efont is set as T in Axfastlink, it should work. Pl cross check once in the backend and check opening in edge browser once What is EFont? EFont- Embedded fonts All fonts used in the report will be copied into a pdf document (PDF output file), which allows accurate rendering on computers where the fonts are absent. Note: The output file size will increase considerably.