The solution involved downloading the OpenSSL DLL and placing it in the appropriate locations.
The downloaded OpenSSL DLL should be placed in the following locations:
For Desktop: Axpert ROOT folder
For Web: Script folder and Windows system folders (System32 and SysWOW64) Note : In case any SSL-related issue arises in Axpert WEB, please ensure that the OpenSSL DLLs are placed in the Windows system folders (C:\Windows\System32 and C:\Windows\SysWOW64). The system will automatically look for the required supporting files in these folders.