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[Solved] Issue with Show Message Script Displaying as Simple Instead of Confirmation

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Posts: 439
Topic starter
(@banupriya)
Noble Member
Joined: 8 months ago

I am writing to report an issue with our scripts. We are using the Show Message script for confirmation, but it is displaying as a Simple message instead of a Confirmation message. This problem is occurring across all instances where this script is used, not just on this screen.

I have attached a screenshot for reference. Could you please investigate this issue and provide guidance on how to resolve it?

Steps to Reproduce:

  1. Open the Pending for Sample Material Issue report.
  2. Select the checkbox and click the Short Close button.
  3. Note that the result shows a simple message instead of a confirmation message.
2 Replies
Posts: 457
Admin
(@axpertsupport)
Reputable Member
Joined: 11 months ago

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

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Posts: 457
Admin
(@axpertsupport)
Reputable Member
Joined: 11 months ago

Please find the product team’s comments below:

Interactive messages are not supported in Axpert Web through scripts. This functionality will require customization.

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