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[Solved] Issue Encountered with JSON Error in Production Entry Screen

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Posts: 609
Topic starter
(@banupriya)
Noble Member
Joined: 1 year ago

Reaching out to address an issue encountered with the Production Entry screen. While submitting the screen, the following error appears: "Error reading JObject from JsonReader. Path '', line 0, position 0."

Please note that the latest structure of the Production Entry screen has been attached along with the trace files for your reference.

3 Replies
Posts: 602
Admin
(@axpertsupport)
Honorable Member
Joined: 2 years ago

This is related to operation timed out. According to the trace file, the save process is taking longer than expected (2 minutes). Please analyze the queries identified in the trace that are causing delays and optimize them accordingly.

 

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Posts: 609
Topic starter
(@banupriya)
Noble Member
Joined: 1 year ago

Instead of a JSON message, we require a clear error message. While we will investigate the specific case below, we anticipate encountering similar performance issues frequently in the project

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Posts: 602
Admin
(@axpertsupport)
Honorable Member
Joined: 2 years ago

This issue has already been raised, and we will notify you once it's resolved. But from a functional perspective, waiting 90 seconds and then timing out during the save operation is not ideal. The operation should ideally complete within milliseconds to avoid impacting the entire application.

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