The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

Attached is the summary of recommendations and action items derived from the AWR. These should be prioritized for optimization to enhance performance....

Could you please provide the web code for review? Specifically, I need the entire Axpert web folder to cross-check the logout issue.

I’ve attached the web.config file. Please place this file in the E:\Axpert113\Axpert Web\AxpertWeb folder. Afterward, clear the Redis cache and check ...

Please restart IIS and clear the Redis cache. If the issue persists, kindly review the trace file for further investigation.

Product Team Comments: The issue stems from customization. Specifically, the AxInnterface AxAsyncGetSqlData function is being called multiple times du...

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

This issue seems to be related to network connectivity. As discussed, the application performs well on your mobile network but becomes slow and experi...

It is located under Config Studio. Please find the attached screenshot for your reference.  No-Improvement-in-System-Performance-3.docx

Typically, this service is called only when the structure is not cached in memory. However, a load time of nearly 2 minutes for the structure is abnor...

During the remote session, we resolved the issue of the system freezing after opening several TStructs from the search. However, I recommend the follo...

Consider adding an action button to save and execute the script, rather than using the standard save function.

Please provide additional details on the following:1. How it is defined, including screenshots.2. The trace file for the action.3. The Axpert Web vers...

Please review the autocomplete trace for both the dropdown and the advanced search. This will allow us to compare the generated queries and the parame...

As discussed, we have tested the same scenario in our instance, and it is functioning correctly. It also works for other users in your instance. Howev...