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Axpert Support
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Joined: Oct 10, 2023
Last seen: Apr 10, 2025
Topics: 1 / Replies: 601
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RE: Issues with Column Visibility in iView and Subtotal Functionality Post Upgrade

The reported issue has been assigned to the product team and is currently being addressed. Can expect the fix to be included in the upcoming release.

1 year ago
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RE: Issues with Column Visibility in iView and Subtotal Functionality Post Upgrade

1. Regarding the first point, generate a new iView from the beginning and attempt the process again.2. As for the second point, delete the subtotal, s...

1 year ago
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RE: Implementation Query for Automatic Document Download from DocID Hyperlinks

To fulfill this request, you can add a new column labeled "Hyperlink" for downloading attachments corresponding to each document ID. Please note that ...

1 year ago
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RE: POS Issues Encountered After Recent Update

Have investigated the reported issues with Axpert POS 9.5. While they were unable to replicate these issues in our environment, we identified resource...

1 year ago
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RE: POS Issues Encountered After Recent Update

Two potential causes have been identified. The first is related to the SQL utilized in the POS screen, which is currently under analysis. If any chang...

1 year ago
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RE: Issue with Approver Screen Functionality and Posting Records

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

1 year ago
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RE: Visibility Issue with Button Highlighting in Screen Version 11.3

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

1 year ago
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RE: Error with Measurements Parameter and Dynamic Search Query

Requested the user to add an alias name for each distinct value and verify if the problem continues.

1 year ago
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RE: Parameter Passing and Dropdown Display Issues

As previously discussed, the DC2 Row Level Button Hot Fix provided by product team needs to be applied for testing.

1 year ago
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RE: Issue with Filtering in iView

As discussed during our call, please share the trace file for further investigation. The trace file will help determine if the parameter value is bein...

1 year ago
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RE: Error Encountered in Production Entry Screen Submission

The trace file seems truncated, possibly due to ongoing writing by the DLL. This indicates a timeout issue. You need to investigate and optimize accor...

1 year ago
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RE: Error Encountered in Production Entry Screen Submission

After reviewing the exception captured in the screenshot, it appears to be possibly related to a timeout issue as well. Please inform us once you have...

1 year ago
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RE: Error with AxCallSqlDataAPI Function Definition

To resolve the reported error, kindly download and integrate the AxpertAPIs folder from the provided repository into your application.Repository Link:...

1 year ago
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RE: ARM Connection Issue

Is this version 11.3.1? If so, have you configured the ARM? If yes, could you host the ARM from IIS and provide a snapshot of this URL: api/v1/ARMAppS...

1 year ago
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RE: Oracle Connection Issue During Login

Based on the login trace, there appears to be an Oracle connection problem. Please verify that the db username is correct.Database: ebtestUsername: eb...

1 year ago
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