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Application Error: Unable to initiate transactions on mobile application

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Posts: 609
Topic starter
(@banupriya)
Noble Member
Joined: 2 years ago

Upon successful sign-in, the main page opens seamlessly, but users encounter a server error when attempting to open any Tstructs. This error is hindering the initiation of new transactions, and the specific error message is: "Unable to cast object of type 'System.String' to type 'System.Collections.Generic.List'."

Observation: clearing the cache on both the server and user tablets. Additionally, have ensured a change in internet connectivity. However, the error persists in the mobile application.


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