Assistance Required for CSV Import in UAT Application

Axpert Web 11.x

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Banupriya

Topic starter

Sep 25, 2024 11:16 am

(@banupriya)

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Joined: 9 months ago

We are experiencing issues importing CSV files using the "import data" option in the UAT application, although it works fine in other applications. Could you please assist us with this? I've attached the screenshot for your reference.

Assistance-Required-for-CSV-Import-in-UAT-Application.docx

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Posts: 490

Axpert Support

Admin

Sep 25, 2024 11:17 am

(@axpertsupport)

Reputable Member

Joined: 1 year ago

Have you tested this with the admin user or another account? Please check if the user has the import option enabled in the axusers table. Additionally, note that this screen is not the default; it should appear as shown.

Assistance-Required-for-CSV-Import-in-UAT-Application-2.docx

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Assistance Required for CSV Import in UAT Application