We are currently experiencing significant issues with attachments in Axpert Web 11.3 that require your immediate attention.
Previously, we reported two unresolved issues with attachments, and we have now encountered an additional, critical problem affecting our workflow. Specifically, when accessing any attachment from a TStruct, it functions correctly initially. However, after logging out and logging back in, attempts to open the same attachment fail. Clearing the In-Memory DB temporarily resolves the issue but is not a sustainable solution.
This problem is halting our progress, and we have provided a screen recording to illustrate the issue. Given our imminent project go-live, we urgently need your assistance to address and resolve this matter as soon as possible.
Please let us know if you need any logs or further information from us to expedite the troubleshooting process.
