Issue: I have attached images of the sendpkts and recevpkts table records for your reference. While these packets were successfully sent from the site location and received at the HO SERVER with a status of 'success,' the corresponding records are not appearing in the respective table (ACCOUNTSHDR).
In a previous instance, regeneration of the packets was necessary for the records to be added to the ACCOUNTSHDR table. However, consistent challenges were encountered with the regeneration process.