Issue with PDF Opening on Mobile Devices

Axpert Web 11.x

Last Post by Axpert Support 1 year ago

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Banupriya

Topic starter

Jul 10, 2024 10:58 am

(@banupriya)

Noble Member

Joined: 2 years ago

We are currently experiencing an issue with the PDF not opening on mobile devices for "pending for receipt acknowledgment". Previously, this functioned correctly, but it is now inaccessible on mobile platforms. I have attached screenshots and credentials for your review and request that you resolve this matter urgently.

Issue-with-PDF-Opening-on-Mobile-Devices.docx

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Posts: 602

Axpert Support

Admin

Jul 10, 2024 10:59 am

(@axpertsupport)

Honorable Member

Joined: 2 years ago

Checked the same on the URL and Its opening directly from Iview as PDF, which I doubt it would have behaved in a similar way with old patch as well.

Same screen - can you check whether the PDF is working, if opened as Tstructs first and then printed.?

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Issue with PDF Opening on Mobile Devices