In Axpert version 10.9, while searching, some screens load successfully while others fail to load, displaying the attached error message. Please find the screenshot attached for your reference.
Axpert Version: 10.9
In Axpert version 10.9, while searching, some screens load successfully while others fail to load, displaying the attached error message. Please find the screenshot attached for your reference.
Axpert Version: 10.9
As discussed, we have already contacted the product team for further guidance. Once we receive their input, we will promptly share the solution with you. The product team requires a dump to proceed. Could you kindly provide it? We will forward it to them, and they will work on a fix for the issue.
Will the product team connect to investigate the issue? If they are unable to resolve it, we will escalate it to management and provide the dump accordingly.
You can create a dummy schema, connect it to the Axpert application, and import some of the structs that are experiencing issues. Once you've checked if the issue persists in the dummy schema, kindly share the dump with us.
We will create a dummy schema, conduct the necessary checks, and provide you with an update.