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Issues with Excel Export and Content Searchability

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Posts: 609
Topic starter
(@banupriya)
Noble Member
Joined: 2 years ago

Issue Summary:

  • Rapid XL (Excel) Export is not functioning on my PC. Despite using Office 2019 License Version with all updates installed, the problem persists. Planning to reinstall Office 2019 to troubleshoot.
  • Content Exported via Excel/HTML and Converted into Excel is not searchable across files. Our observation indicates a discrepancy in file encoding.

Observations:

  • In Axpert Version 10.9, the Encoding of Exported File HTML is “UTF-8,” while XLSX is “ISO-8859-1,” causing content un-searchability.
  • In Axpert Version 10.8, both Exported File HTML and XLSX had the same encoding "ISO-8859-1," ensuring content searchability.

1 Reply
Posts: 602
Admin
(@axpertsupport)
Honorable Member
Joined: 2 years ago

The concern has been resolved in latest exe. For further clarification, refer to the release notes.


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