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[Solved] Request for transaction cancellation and timely notifications in QC approvals

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Posts: 609
Topic starter
(@banupriya)
Noble Member
Joined: 2 years ago

Would like to address a couple of concerns regarding our quality control (QC) approval processes.

  • Cancellation Before Approval:

In the Spot QC-Approval, Final QC Inspection, and QC-Product QC screens, observed that transactions are not permitted to be canceled before they are approved. It's crucial for our workflow that cancellation is allowed at this stage.

  • Notification Delay in QC Approvals:

For both Production QC and Final QC Inspection, noticed a significant delay in notification display after approval. This delay impacts our operational efficiency, and seek a resolution to ensure timely notifications.


1 Reply
Posts: 602
Admin
(@axpertsupport)
Honorable Member
Joined: 2 years ago

As per the product team comments, the workflow definition was configured to not allow canceling transactions, resulting in the inability to cancel transactions.


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