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[Solved] Sales Unit and Conversion Factor Field Not Refreshing Correctly

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Topic starter
(@banupriya)
Noble Member
Joined: 2 years ago

We have encountered an issue where the Sales Unit field is populated based on the Mineral Name. However, the Conversion Factor field, which relies on the Sales Unit as a parameter in its query, is not refreshing as expected, leading to errors in our project. Please note that this issue is occurring in Axpert 11.3 Web (Patch 12). The same functionality works correctly in previous web versions and in Axpert Desktop.

I have attached the screen configuration for your review. Please address this issue urgently, as it is currently halting our work.


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Posts: 602
Admin
(@axpertsupport)
Honorable Member
Joined: 2 years ago

As discussed in yesterday's meeting, the issues appear to be related to dependencies. During our review of the execution trace, we discovered that the parent bound field is not being fetched. Please enable the execution trace and investigate the reported issue.

Additionally, we have provided workarounds for some of the issues—please review these and let us know your feedback. Could you also share the URL as requested? Since you mentioned it was functioning in the previous version, please provide the trace logs for both version 9.x and version 11 for comparison.


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