Multiple Issues with MP Support Site

Axpert Web 11.x

Last Post by Axpert Support 12 months ago

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Banupriya

Topic starter

Oct 08, 2024 5:56 am

(@banupriya)

Noble Member

Joined: 2 years ago

Experiencing several issues with the newly created MP support site (Version AW_11.3.1.0_release11). Attached are necessary screenshots for all the issues listed below for reference.

Issue 1: The web developer, already installed and configured by the IT Admin, is not functioning as expected. When attempting to configure the go-live settings according to the provided instructions, the following error occurs.

Issue 2: The system is not accepting the attachment path.

Issue 3: The global variable is not being read by the system. Checking the log file revealed that some configuration tables appear to be missing, such as axconfigdata.

Multiple-Issues-with-MP-Support-Site.docx

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Posts: 602

Axpert Support

Admin

Oct 08, 2024 5:59 am

(@axpertsupport)

Honorable Member

Joined: 2 years ago

Issue 1: This suggests that either the axpdbdirpath variable has not been included in the developer schema, or the developer schema is not linked to the run site.

Issue 2: Please double-check the file path. Ensure it has the necessary access and verify the relevant variables.

Issue 3: This seems to be a default error. The issue encountered does not appear to be related to this. More information is needed to gain a better understanding of the problem.

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Multiple Issues with MP Support Site