Agile Developer

Axpert Support
@axpertsupport
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Honorable Member
Joined: Oct 10, 2023
Last seen: Apr 10, 2025
Topics: 1 / Replies: 601
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RE: Issue with "Forgot Password" Screen

Kindly verify whether the email ID is available for both the admin and the user you are attempting to log in with.

8 months ago
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RE: Email Issue Impacting Department

It appears there may be an issue with the query causing it to break. Last time, Kumar recommended making a few adjustments on our end to resolve the i...

8 months ago
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RE: Multiple Grids Refresh Issue

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

8 months ago
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RE: Issue with Tax Amount Display in Tax Detail Grid

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

8 months ago
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RE: Issues with Hindi Text Rendering and Font Display in Version 11.3

The unique code feature should be enabled in the database, and the database’s Unicode support along with Axpert language settings should be verified.

8 months ago
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RE: Issue with Email-Based Workflow Approval Process

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

8 months ago
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RE: Performance Issues and Event ID Errors

As per our discussion, the issue has been resolved following the increase in size on the FTP server.

9 months ago
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RE: Performance Issues and Event ID Errors

As discussed in the meeting, could you please increase the server size and verify? If you encounter any issues, feel free to reach out for further ass...

9 months ago
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RE: Issue with File Downloading from Database

As discussed, please obtain the file from the user, upload it using their login credentials, and verify its integrity. The file may not have uploaded ...

9 months ago
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RE: Issue with File Downloading from Database

Could you kindly verify if the folder has the necessary permissions and confirm whether you are able to access the file at the specified physical path...

9 months ago
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RE: Error with Numeric Field (15,6) in Axpert 10.9

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

9 months ago
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RE: Persistent Bill Of Material Resave Error

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

9 months ago
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RE: Persistent Bill Of Material Resave Error

As requested by Kumar, we have verified the fix, which has been implemented on the desktop version but is not yet available on the web. We will raise ...

9 months ago
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RE: CAPTCHA Implementation for Login and Forgot Password Pages

The CAPTCHA keys in the web.config file need to be enabled. Please ensure the keys are activated and verified.For version 11.3, if the keys are not pr...

9 months ago
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RE: Issue Accessing 10.9 Desktop After Configuring

As discussed, after enabling preload in IIS for the application, adding the ICON column in AxPages, and inserting AxHomeConfig, the application is now...

9 months ago
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