The product team has confirmed that this feature is already implemented in our code and advised checking the scenario.

Could you please provide more details about the issue? If you could share a screenshot or trace, it would greatly assist in understanding the situatio...

This issue is related to Oracle. Please see the details below and take the necessary actions. Before proceeding, make sure to back up your file. To re...

Have you tested this with the admin user or another account? Please check if the user has the import option enabled in the axusers table. Additionally...

Could you please verify if the download folder in the Axpert web directory has the appropriate permissions? If not, kindly grant the necessary permiss...

The reported issue is currently being addressed by the product team. Can expect the fix as part of the upcoming release.

Following your instructions, I increased the timeout to 5 million seconds. However, I am still encountering the same issue: out of 69 fields, only 44 ...

As discussed, please follow these steps to increase the web service timeout, save the records, and verify the results.There is a developer option call...

Please try saving the menu to your desktop. The issue may be related to the order number and level number. Saving the menu design on your desktop shou...

The application's default date format is dd/mm/yyyy. If the US format is needed, the developer option must be enabled and verified.

Could you please provide the URL and any available credentials to check online?

I'm unsure if the previously shared recommendations were addressed for corrective actions. Here’s the updated report: High CPU Queries: Querie...

It's located in the Config Studio. Please find the attached screenshot for your reference.  System-Performance.docx

Please find the attached hotfix for the issue mentioned below.Notes:This hotfix should be applied above Axpert Web 11.3.1.0_release13. Ensure you back...

Could we connect to address this issue? You mentioned it's occurring on just one screen, so we can try going online. Please let me know when you're av...